If it works normally, it indicates there are some issues with your previous Surface settings. Unplug the keyboard from the device, and then try connecting to another Surface that can work normally. If the keyboard itself has been broken or damaged, your keyboard cannot work as usual even though you perform the following actions to troubleshoot it. Method 2: Check KeyboardĪfter the Microsoft Surface keyboard not working error occurs, check if there’s something wrong with the Surface keyboard.
If it doesn’t, you should consider trying other methods. Step 3: Reconnect your keyboard and check if the keyboard can be used normally. Step 1: Disconnect your keyboard from the machine. In general, this method can help you solve some common errors. This could be something as simple as the connector between the keyboard and motherboard having become loose.When the Surface keyboard not working issue happens, the first thing you should do is to restart your Surface. If you’re certain you’ve been pressing the correct button and your BIOS isn’t booting, then your laptop keyboard likely has a hardware issue. If your laptop boots to Windows, then you’re either pressing the wrong button or indeed your keyboard isn’t working on a hardware level. This varies between different laptop brands, but it’s usually the Delete, F2, F8 or F12 key. To isolate the problem, as your laptop is booting up, repeatedly press the button that takes you to the BIOS screen. Is it a hardware issue (more serious) or a software one? The first thing you need to do is hone in on exactly what the problem with the keyboard is.
Remember: to reinstall a device, you just need to plug it in. In Device Manager again, click View, then “Show hidden devices.” Go down to keyboards, then right-click and uninstall everything called “HID Keyboard Device.” This is actually a bit of a catch-all term, as various other external devices – even mice – can be included here.
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